Membership System Help/Guides

Visit the Membership Management System using the button below in order to join, renew, update your membership details or enrol in courses. (System will open in a new tab on your web browser.)

Click here for a short demonstration video of UMAS for Members.

Open Membership Management System

Help/FAQ

This is my first login. I have my membership number but no password. What do I do?

If this is your first login, you will not know the random password generated by U-MAS for your account. You should treat this the same as having forgotten your password and follow the steps in the next Help/FAQ item.

See this document for more detailed instructions if needed.

Remember that apart from enroling and attending classes, you might like to join the friendly team of volunteers assisting members from time-to-time at Reception, or helping out in the office, offering your services in The Hub, or becoming a tutor. Any offer of assistance would be gratefully accepted. Our contact details are here.

I’ve forgotten my membership number / password / all my membership details, what do I do?

  1. If the membership management system is not already showing the login screen, click the LOGIN>Existing  Member Login link on top right of the website and you will be taken to the Membership System.  Click Login on the left side menu.
  2. Click the appropriate link near the bottom of the screen:
    • Forgot Password: Fill in the form in order to receive an authorization code by email.  Copy the code and insert in the Authorization Code section and then enter password / confirm password and Submit
      See this document for more detailed instructions if needed.
    • I know my password but not my membership number: Fill in the form in order to retrieve your membership number.
    • I am a member, but have forgotten my details: Fill in the form. A volunteer member will contact you with login details.

How do I join?

Note: If you are or have ever been a member of U3A Moorleigh, do not join again. Follow the instructions under “How do I renew” below.

You can join online by:

  1. Click the LOGIN>New Member Join link on the right hand side of the website.
  2. Fill in the form and submit it.
  3. After you have joined, you will receive a confirmation email with your login details.
  4. You can then login to the membership management system.
  5. After enrolling in at least one course (see below), you can pay your membership fee.

For more details on memberships, or to join offline, visit the memberships page.

How do I renew?

You can renew your membership online by:

  1. If the membership management system is not already showing the login screen, click the Login link on the left side menu.
  2. Login with your membership number / email address and password.
  3. Enrol in one or more courses (see below).
  4. After enrolling in at least one course, you can pay your membership renewal fee.

For more details on memberships, or to renew offline, visit the memberships page.

How do I enrol in courses and pay my membership fee?

  1. Login to the membership management system.
  2. Click Courses in the left side menu.
  3. To select a course, Add to Cart at the bottom of the course info.
  4. When you have finished selecting courses, click the Cart button at top of screen.
  5. You must agree to the Terms & Conditions.
  6. Click Checkout and an Invoice will appear with payment options.
  7. Your invoice payment options will be displayed.
    • To pay online using PayPal or a credit card, click Submit Payment.
    • Alternatively, to pay offline, click Print to print the invoice. You can then use one of the offline payment methods listed on the memberships page.

I have other questions, or I need additional assistance

Our friendly office staff will be happy to help you out. Please get in touch with us, using any of the methods listed on the Contact Us page.

How do I retrieve / reset my password

All member records are protected by a password.  Members require their Member Number and Password to login to the Membership System.  Our administration team do not know your password but you are able to reset it using the Quick Guide – How to Reset your Password

How do I report an absence from a course

Our Membership System U-MAS has a feature to allow a member to report an absence from a course.  You may only be absent for a single course or for a period.  Quick Guide – How to report an absence will guide you through the process.

When you report an absence, you and the tutor / leader will receive an email notification (if they have an email address).  The key steps are –

  1. Login with your Member Number and Password using the Existing Member Login at top right on our website
  2. Select My Absences from left hand menu
  3. Select the date range (from and to) for the absence
  4. Choose the course from which you will be absent from the pull-down menu.  If you will be absent from all your courses during the same date range select All
  5. Select an optional reason for the absence.  The default is Other.  The other options are Holiday or Illness
  6. Select Submit and the absence will be recorded
  7. Logout

Downloadable User Guides

More detailed manuals: